That Auschwitz, Hiroshima, and Rwanda cast ominous shadows forward into the future compels us to confront these horrific results of the human head, heart, and hand. This is the first time that, in one volume, compelling, integrated focus is directed toward the Nazi killing programs, American atomic bombings in Japan, Tutsi massacres in Rwanda, Soviet genocide in Lithuania, and other mass killing and repression programs.

Newly expanded and thoroughly revised to reflect and meet the demands of a high-velocity global business environment, this edition of the popular book and its companion CD-ROM help small and mid-sized businesses as well as non-profit organizations and public-sector agencies to achieve effective, efficient, and disciplined business development, proposal development, and knowledge management (KM) processes.