"Great leaders have many talents, but one critical skill -- often unrecognized -- is the ability to ask and answer questions. This unique book offers 78 questions that leaders at all levels need to ask and answer both inside and outside the organization.
Leaders who master this question-response technique will gain much useful information about what is really going on in their businesses, as well as the admiration of employees, customers, and others with whom they interact.
The questions and answers cover a range of common and uncommon situations, including: the need to connect...
"Great leaders have many talents, but one critical skill -- often unrecognized -- is the ability to ask and answer questions. This unique book off...
Most training is delivered not by professional trainers, but by experienced and technically capable employees who are called upon to train their colleagues in their area of expertise. The Instant Trainer is a crash course in training for the first-time trainer who is not a training professional. Illustrations.
Most training is delivered not by professional trainers, but by experienced and technically capable employees who are called upon to train their colle...
