In a kind of social tour of sympathy, Candace Clark reveals that the emotional experience we call sympathy has a history, logic, and life of its own. Although sympathy may seem to be a natural, reflexive reaction, people are not born knowing when, for whom, and in what circumstances sympathy is appropriate. Rather, they learn elaborate, highly specific rules different rules for men than for women that guide when to feel or display sympathy, when to claim it, and how to accept it. Using extensive interviews, cultural artifacts, and "intensive eavesdropping" in public places, such as hospitals...

Equally useful for novice librarians and seasoned gumshoes, this handbook * Summarizes the history of mystery fiction, highlighting key figurss in its development * Covers the latest and most popular classic titles in the genre, as well as select suspense and thriller fiction with crossover appeal * Offers examples of how library staff can help readers move back and forth from fiction to nonfiction * Suggests ways to conduct an effective reference interview I Includes several well-chosen booklists, practical programming ideas, and a brand new compendium of print and web-based resources