Anyone looking for... current thinking on workplace counselling would do well to read this book... This handbook is detailed enough and asks sufficiently intelligent questions to be of interest to those with existing knowledge of the field. But... - its clarity, numerous examples and references make it equally suitable for those who... aim to have a thorough understanding of pertinent issues surrounding workplace counselling by the time they finish this book. It is highly accessible while being practical' - Personnel Today

This handbook presents a comprehensive analysis of all aspects of counselling within an organizational context - with an emphasis on the interface between the individual client, the counsellor who is employed by an organization, and the organization itself.

This text provides guidance on how to operate best in an employee-counsellor role, and how to tackle the issues such a role raises - focusing on the interface between counsellor, client and organization. It presents a generic, integrative model of employee counselling.

""In this book, the author delineates the merits of full-time workplace counselors... The language is well-articulated with] no academic jargon. The authors draws on counseling issues that would be current and appropos, ie sexual harrassment, cultural diversity, dispute resolution. The book takes a hands-on and how-to approach with] good use of case examples'" - The Journal of Staff, Program, & Organization Development