Selected As One of "The Year's Best Reference and Reading Material", Industrial Engineer Magazine, December 2004
If you seek to produce measurable results in your organization, this book is for you. It provides practical and useful methods that you can use immediately and points out habits you should avoid. Get It, Set It, Move It, Prove It is about getting real results and being able to prove them.
The distinct feature of this book is the four-phased model: "Get It" focuses on your leadership's vision and values; "Set It" improves your goals and...
Selected As One of "The Year's Best Reference and Reading Material", Industrial Engineer Magazine, December 2004
Improve the "Health" of Your Organization by Using the Right Metrics
The vast majority of companies use some form of balanced scorecard to measure performance measu, yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing flawed data on the state of the organization.
Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics, by Mark Graham Brown, provides managers with the right metrics for evaluating important aspects of performance that are not accurately tracked by most companies and...
Improve the "Health" of Your Organization by Using the Right Metrics
The vast majority of companies use some form of balanced scorecard to measure...
Keeping Score ensures that you look at the right metrics. The author contends that metrics must focus on the past, present, and future and be based on the needs of the customers, shareholders, and employees. Measuring everything is more damaging than measuring nothing -- pinpointing the vital measures is the key to success. Integrating the "balancing scorecard" concept with a Baldrige approach, Keeping Score will show you how to-
Evaluate your current approach to measurement
Pinpoint incorrect performance measurements
Select the right...
Keeping Score ensures that you look at the right metrics. The author contends that metrics must focus on the past, present, and future and be b...
Highlighted with valuable tips and Brown's firsthand experiences, Winning Score is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. Winning Score explains how to:
Identify strengths, weaknesses, opportunities, and threats.
Design data collection strategies.
Link the scorecard to other systems in an organization.
Develop a performance index.
Avoid the top 10 measurement...
Now in Paperback
Highlighted with valuable tips and Brown's firsthand experiences, Winning Score is an excellent tool for constructing a pe...
Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 17th edition of The Pocket Guide to the Baldrige Criteria begins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of...
Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Qua...
