Legislative initiative, in response to public demands for more accountability, require public agencies at all levels of government to measure organizational performance and to report on service efforts and accomplishments (SEA). What considerations should managers use in developing performance measurement protocols? What is the experience to date in the U.S. and abroad? This collection of original articles does not represent a consensus about the one best way for developing an SEA reporting system. Rather, it aims to put performance measurement in perspective by relating it to the...
Legislative initiative, in response to public demands for more accountability, require public agencies at all levels of government to measure organ...
In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of 'performance'. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community?
In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book...
In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of 'performance...
This book discusses the trajectories of creating specialized autonomous units. An analysis of the mechanisms and measures taken for granting autonomy to specialized autonomous units and subsequently to coordinating them back is described. The book shows a range of patterns in the dynamics of specialization and coordination over 25 years.
This book discusses the trajectories of creating specialized autonomous units. An analysis of the mechanisms and measures taken for granting autonomy ...
In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine:
performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism;
the many definitions of performance and...
In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the val...
This book compares the trajectories and effects of local public sector reform in Europe and fills a research gap that has existed so far in comparative public administration and local government studies. Based on the results of COST research entitled, 'Local Public Sector Reforms: an International Comparison', this volume takes a European-scale approach, examining local government in 28 countries. Local government has been the most seriously affected by the continuously expanding global financial crisis and austerity policies in some countries, and is experiencing a period of increased...
This book compares the trajectories and effects of local public sector reform in Europe and fills a research gap that has existed so far in compara...
This book discusses the trajectories of creating specialized autonomous units. An analysis of the mechanisms and measures taken for granting autonomy to specialized autonomous units and subsequently to coordinating them back is described. The book shows a range of patterns in the dynamics of specialization and coordination over 25 years.
This book discusses the trajectories of creating specialized autonomous units. An analysis of the mechanisms and measures taken for granting autonomy ...
Since the third edition of this authoritative volume, most of Western Europe and North America have entered an era of austerity which has pervasive effects on programmes of public management reform. Even in Australasia extensive measures of fiscal restraint have been implemented. In this fourth edition the basic structure of the book has been retained but there has been a line-by-line rewriting, including the addition of extensive analyses and information about the impacts of austerity. Many new sources are cited and there is a new exploration of the interactions between austerity and the...
Since the third edition of this authoritative volume, most of Western Europe and North America have entered an era of austerity which has pervasive ef...
Since the third edition of this authoritative volume, most of Western Europe and North America have entered an era of austerity which has pervasive effects on programmes of public management reform. Even in Australasia extensive measures of fiscal restraint have been implemented. In this fourth edition the basic structure of the book has been retained but there has been a line-by-line rewriting, including the addition of extensive analyses and information about the impacts of austerity. Many new sources are cited and there is a new exploration of the interactions between austerity and the...
Since the third edition of this authoritative volume, most of Western Europe and North America have entered an era of austerity which has pervasive ef...
