Provides a framework for thinking about and organizing a culture of continuous innovation. * Based on ten years of research with over 200 organizations.
Provides a framework for thinking about and organizing a culture of continuous innovation. * Based on ten years of research with over 200 organi...
This book is based on the findings, issues and questions related to an ongoing decade-old research project named the Innovation Lab (www.innovation-lab.org). The research project focuses on discontinuous innovation in more than thirteen countries, most of which are European, and provides useful insights into its different challenges. It also raises several questions related to the subject, some of which are: how do firms pick up weak signals on emerging — and possibly radically different — innovation? What should firms do when these weak signals hit their...
This book is based on the findings, issues and questions related to an ongoing decade-old research project named the Innovation Lab (www.innovation-la...
In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be "productive," but it is far less clear what this exactly means. In this book, we invite you on a journey that explores the ways, tools and options for driving service productivity. We take an innovator's perspectives and look at the tricky challenge of service productivity as a landscape of options for designing the future of services.
Case examples, from the airport, hotel, healthcare, and...
In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for ...
This book explores the ways, tools and options for driving service productivity. It provides specific case examples on service productivity and service innovation, including airports and hotels, healthcare and the professional service industry.
This book explores the ways, tools and options for driving service productivity. It provides specific case examples on service productivity and servic...
