New Rules presents a comprehensive review of the evolution of the health care regulatory process and provides guidelines and recommendations for converting regulation from a meaningless waste of resources into a system that truly can help practitioners provide better care. New Rules is written for health care regulators, health care executives, scholars of public health, health care administrators, public administrators, and all those interested in the modern quality movement.

Spanning a decade (1992-2002), these speeches echo the theme that our health care system needs fundamental change and a revolutionary new design. Throughout the book, Berwick identifies innovations and ideas from a number of surprising sources--a girls' soccer team, a sinking ship, and the safety standards at NASA. Escape Fire takes its title from the 1949 Mann Gulch tragedy in which thirteen young firefighters were trapped in a wildfire on a Montana hillside. The firefighter's leader, Wag Dodge, devised a creative solution for avoiding the encroaching fire. He burned a patch of grass...

Applying Quality-Assurance Methods

A Report on the National Demonstration Project on Quality Improvement in Health Care

This book is recommAnded for managers wanting to enhance service quality and productivity. By avoiding mistakes and useless units of activity, gains in productivity occur as quality improves.
--Healthcare Financial Management

Learn how health care organizations can use the quality improvement process to help regain control and hope in a time of frustration and skyrocketing costs. In ten key lessons, the authors...