An updated edition of the classic guide to technical communication

Consider that 20 to 50 percent of a technology professional's time is spent communicating with others. Whether writing a memo, preparing a set of procedures, or making an oral presentation, effective communication is vital to your professional success. This anthology delivers concrete advice from the foremost experts on how to communicate more effectively in the workplace.

The revised and expanded second edition of this popular book completely updates the original, providing authoritative guidance on...