This unique book is perfect for those who are internal consultants...and may not know it... recognize the value of their efforts and help them learn the skills required to optimize their performance. It explains the internal consultant's role and describes the various tasks in which they become engaged. What's more, it provides information that will enable users to improve their performance and deliver greater value. Also included is the Internal Consultant's Web of Change--a tool that will help individuals recognize their strengths and their areas that need improvement. This practical...