This book is about practical ways of enhancing communication between health professionals and their patients or clients and between those professionals and their colleagues. The text covers all aspects of verbal and non-verbal communication. Divided into four parts, communication skills are identified as educational, therapeutic, organizational and personal. Within these areas teaching, presentation, computing, listening and counselling skills are discussed. There are also chapters on running groups, general management skills, self presentation, improving writing skills, assertiveness and...

This book is written primarily for occupational therapists and occupational therapy students but will be of relevance to anyone working with clients with rheumatoid disease. It is hoped that the text will communicate the challenge faced by therapists to establish management programmes appropriate to the identified needs and priorities of the individuals with whom they work, the potential to utilize a wide range of skills and the opportunity to contribute to the understanding of the many unanswered questions which remain in relation to rheumatic diseases. The aim of this book is to present an...

Contrary to popular belief, practice of physiotherapy with elderly patients is no easy option. In addition to grappling with the effects of multipathology it presents problems of accommodating to the patients' altering physiological state and the accumulating life events of older age. There are challenges of ethics in decision making. In therapeutic management it is sometimes hard to know where to begin, what to try, and when to stop or offer something eise. The work offers both satisfaction and despair, frustration and enormous interest. Despite the existence of many specialist textbooks on...

Stress is a feature of all of our lives. The business of working in the health professions means that we are constantly being exposed to stress. That stress can sometimes be enriching and motivating. It has often been pointed out that stress can be positive or nega- tive. When stress is positive, it rarely needs any further attention. When it is negative, it is a problem. The first aim of this book is to discuss the various sorts of stress that may be experienced by a variety of health professionals, including social workers, nurses, doctors, physiotherapists, occu- pational therapists and...