This book presents a series of twelve short interviews with inspiring practitioners and academics sharing insights in the world of process and transformation. The interviews tackle issues and questions about the future of Business Process Management (BPM), the impact of emerging technologies and customer centricity. It focusses the pitfalls in BPM implementations as well as cultural aspects and many more specific views. With the insights and experiences of leading experts the book provides a basis for the reader to achieve the next level of business process excellence, a discipline that holds...
This book presents a series of twelve short interviews with inspiring practitioners and academics sharing insights in the world of process and transfo...
Organisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancy rules etc., business process maturity models (BPMMs) have been introduced to help organisations gradually assess and improve their business processes (e.g. CMMI or OMG-BPMM). In fact, there are now so many BPMMs to choose from that organisations risk selecting one that does not fit their needs or one of substandard quality. This book presents...
Organisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they no...
What are the possibilities for process mining in hospitals? In this book the authors provide an answer to this question by presenting a healthcare reference model that outlines all the different classes of data that are potentially available for process mining in healthcare and the relationships between them. Subsequently, based on this reference model, they explain the application opportunities for process mining in this domain and discuss the various kinds of analyses that can be performed.
They focus on organizational healthcare processes rather than medical treatment processes....
What are the possibilities for process mining in hospitals? In this book the authors provide an answer to this question by presenting a healthcare ...
This book addresses business process prioritisation - a problem in Business Process Management research that is often ill-structured and complex. It embraces an explorative approach to facilitating process innovation and designing new processes in dynamic environments.
This book addresses business process prioritisation - a problem in Business Process Management research that is often ill-structured and complex. It e...
