This book provides the conceptual framework and a comprehensive guide to the principles, methods and tools for managing organizations. The authors introduce “New Knowledge” by presenting a methodology, 'The Decalogue’, that portrays a genuinely systemic approach for managing complexity in organizations and Value Chains through focusing on the management of a leverage point called constraint (Theory of Constraints) and the understanding of variation (Theory of Profound Knowledge). This systemic approach leverages the intrinsic process and project-based nature of the work of...