This book describes the experiences of four organizations who tried to introduce new computer systems in a humanistic manner so that human as well as business gains would be derived from the introduction of technology. All four paid a great deal of attention to identifying efficiency and job satisfaction needs and to design- ing the technical system and its surrounding organizational context in such a way that these needs could be effectively met. Nevertheless, as with all major change, the change process was difficult and demanding and considerable management skill and insight was required...
This book describes the experiences of four organizations who tried to introduce new computer systems in a humanistic manner so that human as well as ...