The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer satisfaction. This title shows how successful catering operations can increase profitability whilst providing continuing improvements in quality, value and service.
The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer sati...
Presents an introduction to the concepts, development and application of managing facilities in hotels. This book considers premises and services operations management through the application of generic management techniques.
Presents an introduction to the concepts, development and application of managing facilities in hotels. This book considers premises and services oper...
A complete overview of the pub trade intended for professionals already in the business and those considering leasing or purchasing a pub or inn. Topics covered include managing staff, profit control and licensing law.
A complete overview of the pub trade intended for professionals already in the business and those considering leasing or purchasing a pub or inn. Topi...
