The model presented in this manual for the IT professional helps managers work with tech workers and their customers to make a clear and well-substantiated argument for IT service investments. In order to validate and fully explain this model, Wigodsky presents an overview of the "why" behind technology investment for any organization, and combines this with detailed real-world solutions that maximize BCO efficiency. By eliminating the "futz factor" commonly associated with system ownership costs, the book provides a glimpse of the next generation IT architecture, a repeatable process for...

Microsoft Exchange 2003 Server is the server component that provides electronic messaging in major corporate environments. It has had two updates since its release in 2003, SP1 and SP2. The author covers these along with critical changes in Widows 2003 Server such as the scalability features of the Active Directory and the server and storage technologies. This crucial release borrows from the legacy Exchange system, but also from a myriad of others. The organization of the book provides necessary background on the software and hardware required in order to manage an efficient scalable...

Microsoft SharePoint Technologies: Planning, Design and Implementation provides an in-depth examination of the tasks involved in planning, designing and deploying SharePoint in your enterprise. The book examines SharePoint from the user's perspective, the administrator's perspective, and the application developer's perspective and looks at how you can maximize your investment by integrating SharePoint features with Office 2003 and other enterprise applications in your environment. The authors are experienced consultants that have helped many large corporations deploy Microsoft technologies...

This authoritative book teaches IT professionals responsible for Exchange messaging systems how to efficiently manage the program's many and complex system capabilities and features. Once you've designed and implemented a messaging system, the bulk of the day-to-day work involves monitoring to ensure an optimum traffic flow, accomplished by continuously reviewing and fine-tuning dozens of system specifications and components. Monitoring and Managing Microsoft Exchange 2003 teaches readers proven and innovative techniques, tools, and procedures for managing and optimizing systems of all sizes...

Debugging by Thinking: A Multi-Disciplinary Approach is the first book to apply the wisdom of six disciplines--logic, mathematics, psychology, safety analysis, computer science, and engineering--to the problem of debugging. It uses the methods of literary detectives such as Sherlock Holmes, the techniques of mathematical problem solving, the results of research into the cognitive psychology of human error, the root cause analyses of safety experts, the compiler analyses of computer science, and the processes of modern engineering to define a systematic approach to identifying and correcting...

Microsoft(R) Exchange Server 2003 Deployment and Migration describes everything that you need to know about designing, planning, and implementing an Exchange 2003 environment. The book discusses the requisite infrastructure requirements of Windows 2000 and Windows 2003. Furthermore, this book covers, in detail, the tools and techniques that messaging system planners and administrators will require in order to establish a functioning interoperability environment between Exchange 2003 and previous versions of Exchange including Exchange 5.5 and Exchange 2000. Since Microsoft will drop support...