Cognitive task analysis is a broad area consisting of tools and techniques for describing the knowledge and strategies required for task performance. Cognitive task analysis has implications for the development of expert systems, training and instructional design, expert decision making and policymaking. It has been applied in a wide range of settings, with different purposes, for instance: specifying user requirements in system design or specifying training requirements in training needs analysis. The topics to be covered by this work include: general approaches to cognitive task analysis,...

This book contains selected papers presented at the 1998 conference on Naturalistic Decision Making (NDM). The objectives of the conference were to:
*make American researchers more aware of NDM research being conducted abroad, particularly in Europe;
*connect NDM research with work in management and industry, to stretch beyond the military and paramilitary focus; and
*formulate a more explicit connection between NDM and expertise.
These objectives are reflected in the chapters of this volume.

This guide offers case studies on topics such as the organizational role conflicts with experts, their resolution and the essentials of expertise-in-context.