Assuming no prior linguistics background, this introductory textbook summarises key topics and issues from workplace discourse research in a clear and accessible manner. The topics covered include how people issue directives, use humour and social talk, and how they manage conflict and disagreement. The role of language in the enactment of identity is also explored, in particular leadership, gender, and cultural identity, along with the implications and applications of workplace research for training and communications skills development. Over 160 international examples are provided as...

Assuming no prior linguistics background, this introductory textbook summarises key topics and issues from workplace discourse research in an accessible manner. With over 160 international examples, Introducing Language in the Workplace is an excellent up-to-date resource for linguistics courses, business communication and management studies.