1. Introduction2. Evolvement of IT-driven product-service systems
3. Fundamentals of Smart Product-Service Systems
4. Design entropy theory
5. New IT-driven Value Cocreation Mechanism
6. Graph-based context-aware product-service family configuration
7. Digital twin-enhanced product family design and optimization
8. Engineering lifecycle implementations of smart product-service system
9. Toward sustainable smart product-service systems
10. Conclusions and future perspectives
Pai Zheng is currently an Assistant Professor and Wong Tit Shing Endowed Young Scholar in Smart Robotics in the Department of Industrial and Systems Engineering at The Hong Kong Polytechnic University. His research interests include smart product-service systems, human-robot collaboration, and intelligent manufacturing systems. Dr. Zheng is a Chartered Engineer and a member of the Hong Kong Institution of Engineers (HKIE), senior member of IEEE and CMES, and member of ASME. He serves as the Associate Editor of Journal of Intelligent Manufacturing and Journal of Cleaner Production, Editorial Board Member of the Journal of Manufacturing Systems and Advanced Engineering Informatics. Dr. Zheng has published 1 monograph entitled Smart Product-Service Systems (Elsevier), 61 SCI-indexed journal papers (9 ESI high-cited ones), filed 2 Chinese patents, and won 2 International Best Conference Paper Awards. He has been listed in the 2020 and 2021 Stanford list of World's Top 2% Scientists in Industrial Engineering & Automation and Top 50 Global AI+X Chinese Young Scholars by Baidu in 2022.
Chun-Hsien Chen is a Full Professor at the School of Mechanical and Aerospace Engineering of Nanyang Technological University, Singapore, where he is also Director of the Design Stream and Professor-in-Charge of the Design & Human Factors Laboratory. He has several years of product design and development experience in industry. His teaching and research interests are in collaborative/human-centric, consumer-oriented product design and development, knowledge engineering, design sciences, engineering informatics, and artificial intelligence in product/engineering design. He has more than 280 publications in these areas.
Ms. Wang Zuoxu, is currently a Researcher with the Delta-NTU Corporate Laboratory for Cyber-Physical Systems, in the School of Electrical and Electronic Engineering, at Nanyang Technological University (NTU), Singapore. She has submitted her Ph.D. thesis in the School of Mechanical and Aerospace Engineering, at NTU, in 2020 and received the B.Eng. degree from the School of Mechanical Engineering, Tianjin University, China, in 2016. Her research interests mainly lie in smart product-service systems, and engineering design informatics.