Zina Sutch and Patrick Malone persuasively show how actions that display deep caring and big-hearted humor and overcoming the barriers to them can make our groups, organizations, and communities more engaging places. Jim Kouzes, coauthor of the bestselling The Leadership Challenge and Fellow, Doerr Institute for New Leaders, Rice University
The need for laughter in our lives and workplaces has never been greater. This book tells us how to make sure humor is positive and productive providing a vital playbook for navigating humor s subtleties at work in an inclusive and engaging way. Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business School, and author of The Fearless Organization A beautiful and honest message that leaders need to hear. Finally, leadership advice we can all use!" Sara Clemente, Director of Federal Relations, League of United Latin American Citizens
Zina Sutch is a faculty member in the Key Executive Leadership Programs in the School of Public Affairs at American University. She was formerly deputy associate director of the Office of Personnel Management, the federal agency that manages the government s 2.1 million civilian employees.
Patrick Malone is director of Key Executive Leadership Programs at American University and a frequent lecturer at Yale School of Management and the Fulbright Scholar Program.