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The best decisions made by public managers are based not on instinct, but on an informed understanding of what's happening on the ground. Policy may be directed by ideology, but it must also be founded on reality. The challenge of making the right decisions as a public manager is often, therefore, based on the need for rigorous, actionable research. In this textbook, Eller, Gerber, and Robinson show students of Public Administration exactly how to use both qualitative and quantitative research techniques to give them the best chance to make the right decisions.

Uniquely, the...

The best decisions made by public managers are based not on instinct, but on an informed understanding of what's happening on the ground. Policy may be directed by ideology, but it must also be founded on reality. The challenge of making the right decisions as a public manager is often, therefore, based on the need for rigorous, actionable research. In this textbook, Eller, Gerber, and Robinson show students of Public Administration exactly how to use both qualitative and quantitative research techniques to give them the best chance to make the right decisions.

Uniquely, the...