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By assessing market conditions and customer expectations, and linking them to a solid operating plan, an organization can focus its resources on activities that produce the greatest return on investment. Strategic Performance Management teaches readers, whether business students or executives, how to avoid errors...

Does biology condemn the human species to violence and war? Previous studies of animal behavior incline us to answer yes, but the message of this book is considerably more optimistic. Without denying our heritage of aggressive behavior, Frans de Waal describes powerful checks and balances in the makeup of our closest animal relatives, and in so doing he shows that to humans making peace is as natural as making war.

In this meticulously researched and absorbing account, we learn in detail how different types of simians cope with aggression, and how they make peace after fights....

The world almost conquered famine. Until the 1980s, this scourge killed ten million people every decade, but by early 2000s mass starvation had all-but-disappeared. Today, famines are resurgent, driven by war, blockade, hostility to humanitarian principles, and a volatile global economy.

In Mass Starvation, world-renowned expert on humanitarian crisis and response Alex de Waal, provides an authoritative history of modern famines: their causes, dimensions, and why they ended. He analyzes starvation as a crime, and breaks new ground in examining forced starvation as an...

The Real Politics of the Horn of Africa delves into the business of politics in the turbulent, war-torn countries of north-east Africa. It is a contemporary history of how politicians, generals and insurgents bargain over money and power, and use of war to achieve their goals.

Drawing on a thirty-year career in Sudan, Ethiopia, Eritrea and Somalia, including experience as a participant in high-level peace talks, Alex de Waal provides a unique and compelling account of how these countries? leaders run their governments, conduct their business, fight their wars and,...

Can virtuous behavior be explained by nature, and not by human rational choice? "It's the animal in us," we often hear when we've been bad. But why not when we're good? Primates and Philosophers tackles this question by exploring the biological foundations of one of humanity's most valued traits: morality.

In this provocative book, renowned primatologist Frans de Waal argues that modern-day evolutionary biology takes far too dim a view of the natural world, emphasizing our "selfish" genes and reinforcing our habit of labeling ethical behavior as humane and the less...