List of IllustrationsPreface 5I. Introduction 6The Board, Governance and Projects 6Key Concepts 9II. How to Govern Projects: 6 QuestionsQ1. What is the desired outcome?War Story - Lying to the BoardHow to know whether Q1 has been addressed adequatelyQ2. How much change?Q3. SponsorCase Study - SkyHighQ4. Success MeasuresCase Study - TechMediaCommentaryQ5. The right project cultureCase Study - The AgencyQ6. MonitoringCase Study - TechMedia (contd. from p26)III. Tools and TechniquesQ1 Strategy - Diagnostic ToolkitCase: A 'routine' project failure at TechServQ2 Change - Tools and techniquesStakeholder AnalysisBusiness Process MappingResults Chain or Logic ModelInfluencer AnalysisCase Study - The AgencyQ4 Measurement - Tools and techniquesQ6 Monitoring - tools and techniquesIV. Further insightWhen do you ask each 6Q Governance(TM) question?The best guidance availableV. The Future of Project Management and GovernanceWhere do we go from here?The history and the future of project managementConclusionAppendix 1 - TechMediaAppendix 2 -SKYHIGH INVESTMENTSAppendix 3 -THE AGENCYBibliographyAbout the AuthorsIndex
Raymond C. Young is a Senior Associate Professor in Project Management in the International Business School Suzhou (IBSS) at Xian Jiaotong Liverpool University (XJTLU). An international authority in the area of project governance, Young has a decade of management consulting experience. He is a Fellow of the Governance Institute of Australia, former Director of ISACA, past CIO within Fujitsu Australia, and a founding member of the committee that developed the governance standards AS8016 and ISO38500.Vedran Zerjav is an Associate Professor of Infrastructure Project Management in the Bartlett, UCL. He is a scholar of projects with an interest in a range of organisational issues in project- based organisational forms. His main areas of interest include strategic, operational, and value considerations in projects and his empirical focus is on urban infrastructure and its delivery. He is a qualitative researcher with an interest in hybrid and novel methodologies for project studies. Vedran's engagement with the world of project management practice is extensive and spans research and advisory roles working with major infrastructure clients and professional bodies such as the Association for Project Management and Project Management Institute.