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This comprehensive text focuses on the transition underway in the fields of personnel and labor relations and guides the reader into the new era of human resources management. The book examines some current issues and topics that are producing solid results--results that make people feel part of the organization and that contribute to increased organizational effectiveness. The authors argue that these practices are not just passing fads, but proven concepts that should endure well into the future. The technical side of the labor relations process is also examined in depth as are training...