Health systems in Europe and well beyond are being challenged to move from paternalistic to partnership models of care in which patients and the public play an active role in decision making at all levels, and services are designed to reflect their needs and priorities.. This book , which draws on a wide range of evidence and expert views, provides a valuable guide on how to advance this move. Tessa Richards, Senior Editor, The British Medical Journal
Foreword; Acknowledgements; List of tables, figures and boxes; List of contributors; 1. The person at the centre of health systems: an introduction Ellen Nolte, Sherry Merkur and Anders Anell; 2. Person-centredness: exploring its evolution and meaning in the health system context Ellen Nolte, Sherry Merkur and Anders Anell; 3. Person-centred health systems: Strategies, drivers and impacts Ellen Nolte and Anders Anell; 4. Achieving person-centred health systems: levers and strategies Ellen Nolte and Anders Anell; 5. Community participation in health systems development Alizon K. Draper and Susan B. Rifkin; 6. Patient and public involvement in research Peter Beresford and Jasna Russo; 7. Listening to People: measuring views, experiences and perceptions Angela Coulter, Giuseppe Paparella and Andrew McCulloch; 8. Choosing Providers Marianna Fotaki; 9. Choosing payers: can insurance competition strengthen person-centred care? Ewout van Ginneken, Ruth Waitzberg, Andrew Barnes, Wilm Quentin, Martin Smatana and Thomas Rice; 10. The service user as manager of care: the role of direct payments and personal budgets Nick Verhaeghe; 11. Choosing treatments and the role of shared decision-making France Légaré, Martin Härter, Anne M. Stiggelbout, Richard Thomson and Dawn Stacey; 12. The person at the centre? The role of self-management and self-management support Ellen Nolte and Anders Anell; 13. Patients' rights: from recognition to implementation Willy Palm, Herman Nys, David Townsend, David Shaw, Timo Clemens and Helmut Brand