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Robert S. Kaplan and David P. Norton argue that the responsibility for this critical alignment lies with corporate headquarters. In this book, the authors apply their revolutionary Balanced Scorecard management system to corporate-level strategy, revealing how highly successful enterprises achieve powerful synergies by explicitly...

Disease, Diagnoses, and Dollars is about the costs of health care and their impact on health. The U.S. health care system is the largest sector in the biggest economy, and the US spends significantly more per capita on health care than any other country, yet it ranks last among comparison nations on the major health indicators. Within the U.S., there is evidence that regions that spend more do not have better outcomes, and some evidence suggests that quality of care is lower in the regions that spend more, not less, on health care.

Robert Kaplan takes the controversial position that...

In The Revenge of Geography, Kaplan builds on the insights, discoveries, and theories of great geographers and geopolitical thinkers of the near and distant past to look back at critical pivots in history and then to look forward at the evolving global scene. Kaplan traces the history of the world's hot...

This volume covers the language situation in Japan, Nepal and Taiwan, as well as the modernisation of Chinese characters in China, explaining the linguistic diversity, the historical and political contexts and the current language situation, including language-in-education planning, the role of the media, the role of religion, and the roles of non-indigenous languages. Two of the authors are indigenous and the other two have been participants in the language planning context in these countries. The purpose of the volumes in this series is to present up-to-date information on polities that...

Successful leaders know that leadership is less often about having all the answers--and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness.

In What to Ask the Person in the Mirror, leadership expert Robert Kaplan presents a process for asking the big questions that will enable you to diagnose problems, change course if necessary, and advance your career. He lays out areas of inquiry, including questions such as:

• Do I...

WHAT MAKES A LEADER? CAN YOU REALLY LEARN TO LEAD?

You might believe that leaders are born, not made. Perhaps you think that you need to hold an important job to be a leader--that you need permission to lead. Leadership is one of the most important aspects of our society. Yet there is enormous disagreement and confusion about what leadership means and whether it can really be learned.

As leadership expert Robert Steven Kaplan explains in this powerful new book, leadership qualities are not something you either have or you don't. Leadership is not a destination or...

This revisionist book shows how France's haute bourgeoisie understood and responded to the threat of revolution it believed it faced in the 1890s. The essence of the threat was that under the regime of the Third Republic the non-wealthy might come to control government through the power of the vote and employ a graduated income tax to destroy the wealthy. This book examines, in detail, the battle over the income tax which was the main political issue in France during this time but which is virtually absent from histories of the period. It also explains how the Dreyfus Affair has mistakenly...

"You've probably heard about those guys with prestigious careers, expensive homes, beautiful wives and loving families, who coast along effortlessly thinking everything is fine, until one day they wake up and realize that they've wasted their lives chasing dreams that weren't theirs and pursuing goals that didn't make them happy.

Well, except for the high-paying job, the beautiful woman, the kids and the nice house, that's pretty much my story."

This is how the narrator and protagonist of "The Useless Detective" introduces himself. He's arguably smarter than most people, but he has...