Service Quality In Commercial Health And Fitness Clubs : A national Service Quality Survey in the Health and Fitness Industry in Uganda

ISBN-13: 9783659258039 / Angielski / Miękka / 2012 / 192 str.

Paschal Wanzalla Soita; Edwin K. Wamukoya; Peter Mwangi Wanderi

Opis

A well thought-out piece, systematic and evidence-based book Soita has taken the boldest steps in recent history of the commercial health and fitness industry(usually elusive and not easy to penetrate to establish the goings-on there-in) to scientifically research and report justifiably on service delivery status findings many scholars and practitioners will find significant in practical terms and application within the service outlets. Connie Adron N Nsibambi African Sports Management Association Executive

O autorze

Paschal Soita is an Assistant Professor in Sport Science Department, Faculty of Science Kyambogo University, Uganda.Dr Soita holds a PhD in Leisure and Recreation from Kenyatta University,Nairobi-Kenya. He specializes in Service Quality studies in the Health and Fitness Industry and has served as a faculty at Kyambogo University for over 10 years.