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The discipline of Knowledge Management (KM) is becoming established as a key productivity enabler in today's modern organisations. This book describes how KM can be applied at a team and project level: at all scales from small teams working on discrete activities, to large multi-company construction and development projects. The book includes some of the KM techniques that can be applied to projects, such as Peer Assists, Project Retrospect's, Technical Limit meetings, KM self-audits, and KM plans. It is illustrated throughout with examples from successful organisations.

• Knowledge...

The phrase "lessons learned" is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to...