The effect of country of origin on consumer behavior in Nairobi, Kenya

ISBN-13: 9783659690532 / Angielski / Miękka / 2015 / 220 str.

Ngugi Njuguna James

Opis

The country-of-origin (COO) concept refers to the country where a particular product is made and is anchored on the international marketing theory. The broad objective of this pioneering study was to determine the effect of COO, consumer characteristics and attitudes on consumer behaviour towards foreign clothing brands in Nairobi, Kenya. The results established that country-of-origin influences consumer behaviour towards foreign clothing brands and that there was a significant association among the two. The findings also revealed that consumer characteristics directly influence consumer behaviour and also moderate the relationship between COO and consumer behaviour. There was a significant relationship between consumer characteristics and consumer behaviour. Furthermore, the results showed that consumer attitudes strongly mediate the relationship between country-of-origin and consumer behaviour, and there was a significant association among the two. Finally, the joint effect of COO, consumer characteristics and consumer attitudes was greater than the individual effects of the independent, mediating and moderating variables on consumer behaviour towards foreign clothing brands.

O autorze

Dr. James Ngugi Njuguna has a PhD - Business Administration (Marketing), MBA (Marketing), Postgraduate Diploma (Mass Communication) and a BA Hons. (Government) all from the University of Nairobi. He holds a Diploma in Marketing from the University of London. He has worked for the Kenya Power & Lighting Company as a Senior Manager for 25 years.