Implementation of Erp Systems in Higher Education

ISBN-13: 9783639168860 / Angielski / Miękka / 2009 / 180 str.

Melissa Haab

Opis

Participants of the study were 194 higher education employees from colleges and universities in the United States who have participated in a specified enterprise resource planning system implementation. Various modes of participation (Barki & Hartwick, 1994; Cotton et al., 1988; Hinckley, 1978; Nutt, 1986) were identified and an instrument was created to determine the relationship between the various modes (Hinckley, 1978) and satisfaction with product (Doll & Torkzadeh, 1988) during an implementation of a specified enterprise resource planning system in higher education. When evaluating the 32 ways that employees could participate in an enterprise resource planning system implementation, employees rated their top three activities as (a) team membership, (b) implementation planning, and (c) attending training sessions. These findings suggest an importance of implementation planning, teamwork, training and communication during an enterprise resource system implementation.

O autorze

Melissa J. Haab, PhD: Instructional Design & Development,
University of South Alabama. Associate Dean of Academic Affairs
for Instructional Design, Alabama Southern Community College.

Daniel W. Surry, EdD: Instructional Technology, University of
Georgia. Associate Professor, Instructional Design &
Development, University of South Alabama.