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"Information" is a word that is much used and discussed, but with little agreement on its meaning. Yet information forms the professional focus and intellectual content of numerous disciplines and professions---information science, knowledge management, social studies of information, digital humanities, biomedical informatics, library science, archival science, records management, information systems, and many more. In this collection of eighteen professional papers and other texts by Professor Marcia Bates, of UCLA's Department of Information Studies, this pivotal concept is addressed in...

In order to be effective for their users, information retrieval (IR) systems should be adapted to the specific needs of particular environments. The huge and growing array of types of information retrieval systems in use today is on display in Understanding Information Retrieval Systems: Management, Types, and Standards, which addresses over 20 types of IR systems. These various system types, in turn, present both technical and management challenges, which are also addressed in this volume.

In order to be interoperable in a networked environment, IR systems...

Among the many books on computer interfaces and user experience design, there are few that address the specific circumstances, psychology, and design requirements for information searching. In Information Users and Information System Design, Professor Marcia Bates of UCLA's Department of Information Studies has collected sixteen of her major papers on information seeking and interaction, and the associated user-centered design of information systems. Good information system design requires attention to the social context of the search, the cognitive patterns of needing and...

Throughout most of human history, people got the information they needed for their lives more or less automatically and unthinkingly--through people they talked with, and from their own life experiences. Today, we are inundated with information but often know little about how to find our way through the vast sea of recorded knowledge to get to what we really want and need. In the information sciences researchers have thought a great deal about information seeking, and have studied people in the grip of trying to satisfy an information need. Much has been learned about how to enable...