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This handbook traverses the broad spectrum of ICT management, engaging readers to consider not only the beneficial transformations triggered by these technologies but also the organisational challenges they present. From the disruption brought about by machine learning to the vast opportunities unleashed by the evolution of big data analytics to the revolution of financial technology (FinTech), this handbook offers a thorough and comprehensive journey through the landscape of ICT. The focus is not solely on the breakthrough technologies themselves, but the intricate patterns of their...

The book’s foundations informing its content are anchored to evidence-based primary data, which was collected in the Thailand context utilising interview and case study techniques. The data has been internationally scrutinized by our peers to validate its truthfulness and integrity. In this way, our book sheds reliable and valid new understandings on the complex relationship between performance management and the effects of culture. The book transcends beyond conceptual discussions as it is anchored to evidence-based data to inform the direct or obvious cultural value differences exploring...