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Materials management has become an important activity in both manu- facturing and service organizations. Rapid changes in the industrial envi- ronment, such as the introduction of automation and Just-In-Time, and demands for increased productivity and quality have increased the need for alI personnel to be concerned with total control of materials. Clearly this trend will continue, and materials management wilI play an increasingly vital role in organizational success, especialIy for operations that are be- coming automated. Materials management will be more critical in many service...

Reflecting the enhance role of materials/logistics management in today's competitive business environment, this new edition provides a fundamental understanding of the subject and its fuction in all sectors of the economy. It examines the vital area of customer service and shows how to implement a world class, integrated materials/logistics system that control activities starting with the supplier, through the company operation, and concluding with the satisfied customer. Thoroughly revised and updated, the Second Edition features new chapters on Just-In-Time and automation. Additional...