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Second Edition presents updated version of the practical aspects of process assessment

Helps readers understand the power and benefits of a process approach and process assessment

Guides the reader through the various parts of the standard in an understandable and practical manner

Process Assessment and Improvement: A Practical Guide, 2nd ed. provides a powerful and practical approach to improving organizations through process assessment, combined with people factors such as organizational culture and team-based improvement. Originally published in 2004 as the first practical guide to the emerging ISO/IEC 15504 standard, this second edition presents an updated version of process assessments and includes new risk methods.

The book covers three major business reasons for process assessment: setting Target Profiles, Process Capability Determination, and Process...

Professional Practice in Learning and Development guides learning and development professionals and students in designing and delivering effective people development in the modern organization. It is a core text for those studying for learning and development qualifications such as the Chartered Institute of Personnel and Development Intermediate level, and a useful handbook for those in learning and development roles looking to develop their understanding of the latest developments facing the profession. With a particular focus on digital, blended and social learning it will...

Do you dream of raising a feeder animal but have limited land, time, and money? Dirk van Loon has a solution for you Covering everything from buying your pig to smoking your own bacon, "Small-Scale Pig Raising" will show you how to produce the most meat for the smallest investment of time and money in a healthy and stress-free environment.

This volume covers the essentials, including: Housing & equipment Penning & handling Commercial feeds Alternative feeds Pig digestion & physiology Breeding & farrowing Management techniques Butchering

"Small-Scale Pig Raising" includes in-depth...

Written by bestselling writer Paul Van Loon, this book includes a number of anectodes, tips and trivia about vampires, ghosts, mosters, werewolf and much more. Beautifully illustrated by Axel Scheffler.

What happens to a vampire when he dies? How does somebody become a werewolf? How can you protect yourself from witches? All of these questions and more are answered in this book, which will finally give you all the information you ever wanted to know about ghosts, zombies, monsters and all kinds of creepy-crawly creatures that give us the heebie-jeebies.

Full of tips,...