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Now, more than ever, planning and managing in the real world is beset by change and uncertainty. Knowledge is incomplete, values are in dispute, decisions of others are often unpredictable. Sheathed in opaque technicalities, inflexible and over-ambitious, the highly mathematical methods of analysing problem situations are no longer considered acceptable. In their place a coherent alternative paradigm has emerged- a range of formal methodologies which aim not to produce 'optimal' solutions but to facilitate an enriched decision-making process. 'Low-tech' transparent and participatory, these...