wyszukanych pozycji: 17
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The Things We Said in Venice
ISBN: 9781543260960 / Angielski / Miękka / 2017 / 302 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. Solid and dependable, high school counselor Sarah Turner knows all about helping others get their lives on track. But when her own life spirals drastically off course due to a fast-track divorce, she surprises everyone. She leaves her job and home in Bend, Oregon and heads to Europe for a six-week solo adventure. Amsterdam is her final destination where she plans to enter a controversial program that could change her life. From the temples of Angkor Wat to the ruins of Machu Picchu, renowned Dutch travel writer Fokke van der Veld has seen it all. After a major betrayal, there's one thing he's...
Solid and dependable, high school counselor Sarah Turner knows all about helping others get their lives on track. But when her own life spirals drasti...
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cena:
64,79 zł |
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Great Customer Service on the Telephone
ISBN: 9780814477953 / Angielski / Miękka / 1992 / 96 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone -- from salesperson to manager to secretary -- how to treat it as a service tool that directly impacts on company profits. Readers will be able to double their effectiveness when they learn how to: * handle irate customers * end those ""endless"" calls * take meaningful messages * handle conference calls and transfer calls * screen calls and ask focused questions * use...
First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer...
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cena:
53,47 zł |
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FLAPPERHOUSE #14 - Summer 2017
ISBN: 9781547180288 / Angielski / Miękka / 2017 / 82 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. |
cena:
25,94 zł |
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The Quotable 18 & 19 - Accommodation / Trial & Error
ISBN: 9781530782161 / Angielski / Miękka / 2016 / 126 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. |
cena:
34,58 zł |
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Green
ISBN: 9781492854357 / Angielski / Miękka / 2013 / 374 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. Ellie Ashburn has come a long way from her poor, rural upbringing: She has an upwardly mobile career, great friends and access to culture and consumerism denied to her in her youth. Although she loves the fast-paced life of Los Angeles, she can't stand the fast-paced men. Just when she's about to throw in the towel on dating, she meets environmental activist Jake Tillerman. Although the attraction between them is sizzling, their lifestyles could not be more different. As they get to know each other, a series of events unfold that range from comedic and frustrating to passionate and eye...
Ellie Ashburn has come a long way from her poor, rural upbringing: She has an upwardly mobile career, great friends and access to culture and consumer...
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cena:
64,79 zł |
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Find Those Iggies
ISBN: 9780692221242 / Angielski / Miękka / 2014 / 26 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. A happy family gets two Italian Greyhound puppies. Once home, the puppies create lots of trouble, but also lots of love. When they get lost, the family scrambles to find them- will they find those Iggies? Beautiful illustrations enhance this heartwarming story. Italian Greyhounds are often called IGs or Iggies (rhymes with Piggies).
A happy family gets two Italian Greyhound puppies. Once home, the puppies create lots of trouble, but also lots of love. When they get lost, the famil...
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cena:
43,22 zł |
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Benign Bigotry: The Psychology of Subtle Prejudice
ISBN: 9780521878357 / Angielski / Twarda / 2010 / 366 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. While overt prejudice is now much less prevalent than in decades past, subtle prejudice prejudice that is inconspicuous, indirect, and often unconscious continues to pervade our society. Laws do not protect against subtle prejudice and, because of its covert nature, it is difficult to observe and frequently goes undetected by both perpetrator and victim. Benign Bigotry uses a fresh, original format to examine subtle prejudice by addressing six commonly held cultural myths based on assumptions that appear harmless but actually foster discrimination: those people all look alike; they must be...
While overt prejudice is now much less prevalent than in decades past, subtle prejudice prejudice that is inconspicuous, indirect, and often unconscio...
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cena:
480,01 zł |
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Benign Bigotry: The Psychology of Subtle Prejudice
ISBN: 9780521702591 / Angielski / Miękka / 2010 / 364 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. While overt prejudice is now much less prevalent than in decades past, subtle prejudice prejudice that is inconspicuous, indirect, and often unconscious continues to pervade our society. Laws do not protect against subtle prejudice and, because of its covert nature, it is difficult to observe and frequently goes undetected by both perpetrator and victim. Benign Bigotry uses a fresh, original format to examine subtle prejudice by addressing six commonly held cultural myths based on assumptions that appear harmless but actually foster discrimination: those people all look alike; they must be...
While overt prejudice is now much less prevalent than in decades past, subtle prejudice prejudice that is inconspicuous, indirect, and often unconscio...
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cena:
161,58 zł |
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Enraged, Rattled, and Wronged: Entitlement's Response to Social Progress
ISBN: 9780197578438 / Angielski / Miękka / 2021 / 256 str. Termin realizacji zamówienia: ok. 30 dni roboczych. |
cena:
139,61 zł |
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What Do Children Need to Flourish?: Conceptualizing and Measuring Indicators of Positive Development
ISBN: 9780387230610 / Angielski / Twarda / 2005 / 390 str. Termin realizacji zamówienia: ok. 20 dni roboczych. Regardless of its validity, many adults share a belief that today s youth face an inauspicious future. Drugs, sex, violence, disintegration of the nuclear family, technology that replaces interpersonal relationships that s what you hear in the news. The media, through its dramatization of the dangers and risks children confront and pose, have created a well-established image of disenfranchised, hostile, and often-destructive children and adolescents. This image ignores the many children who are thriving as well as the possibility of positive outcomes for children and youth. With... Regardless of its validity, many adults share a belief that today s youth face an inauspicious future. Drugs, sex, violence, disintegration of the ... |
cena:
579,64 zł |
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Candy Monster
ISBN: 9780692839065 / Angielski / Miękka / 2017 / 34 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. The Andersons have created a fun book for kids to get them excited about healthier eating habits. It is creative in its approach and colorful in its presentation. Anna Merrill's illustrations help capture the imaginative spirit of children. I love her menacing "Candy Monster" Enjoyable for kids and helpful for parents in teaching their kids. -David Bowman (Author and Illustrator kids/teens books) The Andersons have created a fun book for kids to get them excited about healthier eating habits. It is creative in its approach and colorful in it... |
cena:
61,70 zł |
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Candy Monster
ISBN: 9780692839072 / Angielski / Twarda / 2017 / 34 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. |
cena:
102,90 zł |
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The Resilience Breakthrough: 27 Tools for Turning Adversity Into Action
ISBN: 9781626340930 / Angielski / Miękka / 2014 / 316 str. Termin realizacji zamówienia: ok. 30 dni roboczych. A Guide to Resilience: The Second-Greatest Principle in the World
Christian Moore is convinced that each of us has a power hidden within, something that can get us through any kind of adversity. That power is "resilience." In "The Resilience Breakthrough," Moore delivers a practical primer on how you can become more resilient in a world of instability and narrowing opportunity, whether you're facing financial troubles, health setbacks, challenges on the job, or any other problem. We can all have our own resilience breakthrough, Moore argues, and can each learn how to use adverse... A Guide to Resilience: The Second-Greatest Principle in the World
Christian Moore is convinced that each of us has a power hidden within, someth... |
cena:
69,76 zł |
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Coaching Knock Your Socks Off Service
ISBN: 9780814479353 / Angielski / Miękka / 1996 / 176 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. "Knock your socks off service doesn't just happen. It requires coaching on an ongoing basis. Now, thanks to authors Kristin Anderson and Ron Zemke, supervisors have a practical guide to the day-to-day challenges that arise in training superior customer service people. This newest Knock Your Socks Off book explains how to help frontline employees hone their skills, maintain the motivation to perform, and meet new situations head-on. The authors present a model for successfully coaching anyone, anywhere, and they show readers how to apply it in familiar coaching situations. Everyone... "Knock your socks off service doesn't just happen. It requires coaching on an ongoing basis. Now, thanks to authors Kristin Anderson and Ron Zemke... |
cena:
77,99 zł |
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The Triumph of the Egg
ISBN: 9781942885627 / Angielski / Miękka / 2019 / 272 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. |
cena:
71,11 zł |
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Modern Misogyny: Anti-Feminism in a Post-Feminist Era
ISBN: 9780199328178 / Angielski / Miękka / 2014 / 208 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. Pundits and politicians often opine on the irrelevance of feminism and the women's movement today. Some commentators describe the state of feminism as "post-feminist," alongside equally questionable claims of Barack Obama's election as signaling a "post-racial" America. Modern Misogyny examines contemporary anti-feminism in a "post-feminist" era. It considers the widespread notion that the feminist movement has ended, in large part because the work of feminism has been completed. In fact, the argument goes, women have been so successful in achieving equality, it is now men...
Pundits and politicians often opine on the irrelevance of feminism and the women's movement today. Some commentators describe the state of feminism as...
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cena:
268,18 zł |
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Flourishing Children: Defining and Testing Indicators of Positive Development
ISBN: 9789401786065 / Angielski / Miękka / 2014 / 105 str. Termin realizacji zamówienia: ok. 20 dni roboczych. This volume presents the results of the Flourishing Children Project. The study addressed gaps in the research on indicators of positive development of adolescents. Such indicators are essential for the balanced and scientifically sound study of adolescents. Yet measures of many aspects of flourishing are not available, and when they do exist, they are rarely measured in a developmentally appropriate manner for adolescents. In addition, they are often too long for program evaluations and surveys, have not been tested on diverse populations, nor carefully validated as predictors of positive...
This volume presents the results of the Flourishing Children Project. The study addressed gaps in the research on indicators of positive development o...
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cena:
193,19 zł |