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Conceived less than 20 years ago, "Knowledge Management" (KM) is the business discipline about which managers perhaps know the least. Addressing the limitations of conventional approaches to decision making and Experiential Learning, this book takes KM to the next level with the biggest big-ticket application of all in today's economic quagmire.

Updated, this new edition draws on two trillion-dollar examples - one being the present credit crunch - to highlight the gaping hole in the way industry and commerce are being taught how to make their decisions.