The Service Organization: How to Deliver and Lead Successful Services, Sustainably

ISBN-13: 9781913019761 / Angielski / Miękka / 2023 / 288 str.

Kate Tarling

Opis

Every organization is a service organization but most weren't built to deliver services successfully end-to-end. This book aims to solve this problem. With examples from large organizations and services it delivers practical tools and ideas to change how organizations pursue their purpose.