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Dealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour -- both verbal and nonverbal -- this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of diagnostics, models and processes that you can start using today, and you'll benefit from expert tips, tricks and tools for leading important conversations with empathy and...

From the most trusted name in educational publishing comes this complete preparation for the entrance exam required by California's Department of Education

McGraw-Hill's CBEST offers you complete preparation for the CBEST (California Basic Educational Skills Test), which is required for teacher licensure in the state of California and is also accepted by the state of Oregon in lieu of the Praxis. The test consists of three sections: Reading (50 multiple-choice questions), Mathematics (50 multiple-choice questions), and Writing (2 essay topics). This test guide...

Critical Architecture examines the relationship between critical practice in architecture and architectural criticism. Placing architecture in an interdisciplinary context, the book explores architectural criticism with reference to modes of criticism in other disciplines - specifically art criticism - and considers how critical practice in architecture operates through a number of different modes: buildings, drawings and texts.

With forty essays by an international cast of leading architectural academics, this accessible single source text on the topical subject of architectural...

Power up your resume

You've worked hard for your computing degree; now it's time to take that education and put it to work. Get an edge on the other job applicants with Resumes for Computer Careers. This helpful resource is packed with expert advice on creating concise, stylish resumes that will instantly get you noticed. With this go-to guide you'll:

• Get access to nearly 100 sample resumes and cover letters
• Organize and draft your resume with the aid of helpful worksheets
• Discover the common elements in the most popular resume formats
• Learn...

• Nearly 100 sample resumes and 20 cover letters for each field-more than any competing series
• A workbook format to organize information before writing a resume
• Perfect for college grads and people changing careers or re-entering the job market
• A variety of eye-catching resume formats

Breathe life into your resume

You've worked hard for your nursing degree; now it's time to take that education and put it to work. Get an edge on the other job applicants with Resumes for Nursing Careers, a resource packed with expert advice on creating a concise, stylish resume that will instantly get you noticed.

With this go-to guide you'll:

• Get access to nearly 100 sample resumes and cover letters
• Organize and draft your resume with the aid of helpful worksheets
• Discover the common elements in the most popular resume formats
• Learn...