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ITIL(r) Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL(r) version 3. ITIL(r) is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL(r) as a vehicle for improving IT service quality and improve return on investment for IT services.

The desk reference's unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL(r) Version 3 At a Glance will be of interest to...

A statistical method that will appeal to two groups in particular - those who are currently using the more traditional technique of exploratory factor analysis and those who are interested in the analysis of covariance structures, commonly known as the LISREL model. The first group will find that this technique may be more appropriate to the analysis of their research problems while the second group will find that confirmatory factor analysis is a useful first step to understanding the LISREL model. This book, and its companion volume, "Covariance Structure Models," are designed to be read...

Designing structures to withstand the effects of fire is challenging, and requires a series of complex design decisions. This third edition of Fire Safety Engineering Design of Structures provides practising fire safety engineers with the tools to design structures to withstand fires. This text details standard industry design decisions, and offers expert design advice, with relevant historical data.

It includes extensive data on materials’ behaviour and modeling -- concrete, steel, composite steel-concrete, timber, masonry, and aluminium. While weighted...

This collection of interviews brings the filmmaker John Huston vividly to life in his own words. Huston (1906-1987) had an extraordinary career that spanned more than forty years and nearly fifty films. Among these are such classics as The Maltese Falcon, Key Largo, The Treasure of the Sierra Madre, The African Queen, The Night of the Iguana, Prizzi's Honor, and The Dead.

In these interviews ranging from 1952 to 1985 Huston talks about his approach to directing, the influence of painting upon his camera work, his association with stellar...

Liverpool Football Club, in stark contrast to its competitors, remains locally owned, not a conglomerate or media business. Unlike its main rivals, the Liverpool club has been loathe to pursue global markets for merchandizing - though it attracts a huge fandom around the world - and its ambitions remain resolutely fixed on footballing success. No football club has ever had such an extended period of dominance in the English game, nor extended that dominance to Europe so effectively.

Many of the current crop of top young players are locally born and are a central feature of the city's...

The questions that drive Priscilla Long's Fire and Stone are the questions asked by the painter Paul Gauguin in the title of his 1897 painting: Where Do We Come From? What Are We? Where Are We Going? These questions look beyond everyday trivialities to ponder the essence of our origins.

Using her own story as a touchstone, Long explores our human roots and how they shape who we are today. Her personal history encompasses childhood as an identical twin on a dairy farm on the Eastern Shore of Maryland; the turmoil, social change, and music of the 1960s; the suicide of a...