ISBN-13: 9783639162646 / Angielski / Miękka / 2009 / 156 str.
This book reports findings and results from studies of change processes in the secondary woodworking industry. Case studies and action research were performed in small manufacturing companies, mainly with less than 100 employees. Topics elaborated are how ergonomic performance can be measured and the influence of standards and ISO 9000 on system performance and working conditions. Moreover, a framework for how change is enacted in SMEs and its effects on ergonomic considerations is suggested. A methodology for initiating change efforts in complex and ambiguous problem situations is presented. Finally the different roles in an organisational change effort are elaborated. The importance of action and work activities as a base for change is emphasized. It is in the conflicting work activities of differing perspectives where the drivers of change can be found. It is also argued that this is a main reason to give good working conditions utmost importance for organization performance. The results are relevant to small manufacturing firms, while neither organizational structure nor resources available are the same as in larger companies.