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"Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace" gives employers and employees the tools they need to resolve uncomfortable, unproductive workplace conflicts in a forthright, sensitive, and systematic way. This necessary and timely title gives readers examples of common, real-life workplace situations, followed up with a new and effective way to respond the Say It Just Right model of communication applied to each case.

"Managing Sticky Situations at Work" ranges over a myriad of all-too-familiar problems involving and affecting bosses,...

One of the most important jobs of any manager is hiring the right people. Even in organizations with a human resources department, the final hiring decision often falls on a manager who has never been trained in effectively assessing a candidate's character or skill set. Additionally, the interview process itself is fraught with legal pitfalls, making this seemingly simple task one that could become costly and problematic if mishandled. This book teaches the critical techniques for selecting the right person for the job and the strategies that eliminate expensive hiring mistakes.

"Hire...

With more than 400 million active users on Facebook alone (50 percent of whom log in on any given day), today's social media-oriented climate has redefined the way people communicate and interact. It's also changed the way consumers operate in the marketplace. Unfortunately, as a whole, sales professionals have been slow to embrace the new technology.

In The New Handshake: Sales Meets Social Media, coauthors Curtis and Giamanco present Sales 2.0, a significant expansion from selling via the traditional face-to-face or telephone sales methods. The book begins by...

Human resource consultant Joan Curtis provides a new, practical approach to conducting job interviews. Her strategic interviewing is a way to strip off the information you don't need and focus on what you do need when you and the job candidate meet face to face. Dr. Curtis helps you ask the crucial questions to get at the most useful, important answers. With her proprietary POINT process, an easily remembered step-by-step way to recall and apply the principles she describes, you will learn how to work within a framework of solid communication skills and how to ask the right questions, then...

In 1986 the Peabody Museum of Archaeology and Ethnology at Harvard mounted From Site to Sight, a groundbreaking traveling exhibition on the historic and contemporary uses of photography in anthropology. Using visual materials from the vast photographic archives of the Peabody Museum and the work of members of Harvard's anthropology department, the accompanying catalog investigates how anthropologists have employed the camera as a recording and analytic tool and as an aesthetic medium. Photographs ranging from daguerreotypes to satellite images are presented in an examination of the...