Using Predictive Analytics to Improve Healthcare Outcomes

ISBN-13: 9781119747758 / Angielski / Twarda / 2021 / 464 str.

John W. Nelson; Jayne Felgen; Mary Ann Hozak

Spis treści

Contributors xiForeword xvPreface: Bringing the Science of Winning to Healthcare xviiList of Acronyms xixAcknowledgments xxvSection One Data, Theory, Operations, and Leadership 11 Using Predictive Analytics to Move from Reactive to Proactive Management of Outcomes 3John W. Nelson2 Advancing a New Paradigm of Caring Theory 19John W. Nelson and Jayne Felgen3 Cultivating a Better Data Process for More Relevant Operational Insight 33Mary Ann Hozak4 Leadership for Improved Healthcare Outcomes 43Linda Valentino and Mary Ann HozakSection Two Analytics in Action 535 Using Predictive Analytics to Reduce Patient Falls 55Tara Nichols, Lance Podsiad, Josephine Sclafani Wahl, and John W. Nelson6 Using the Profile of Caring(r) to Improve Safety Outcomes 67John W. Nelson and Kenneth Oja7 Forecasting Patient Experience: Enhanced Insight Beyond HCAHPS Scores 83Mary Ann Hozak and John W. Nelson8 Analyzing a Hospital-Based Palliative Care Program to Reduce Length of Stay 93Kate Aberger, Anna Trtchounian, Inge DiPasquale, and John W. Nelson9 Determining Profiles of Risk to Reduce Early Readmissions Due to Heart Failure 103Mary Ann Hozak, Melissa D'Mello, and John W. Nelson10 Measuring What Matters in a Multi-Institutional Healthcare System 125Kay Takes, Patricia Thomas, Gay Landstrom, and John W. Nelson11 Pause and Flow: Using Physics to Improve the Efficiency of Workflow 135Jacklyn Whitaker, Benson Kahiu, Marissa Manhart, Mary Ann Hozak, and John W. Nelson12 Lessons Learned While Pursuing CLABSI Reduction 153Ana Esteban, Sebin Vadasserril, Marissa Manhart, Mary Ann Hozak, and John W. NelsonSection Three Refining Theories to Improve Measurement 16913 Theory and Model Development to Address Pain Relief by Improving Comfort 171Tara Nichols and John W. Nelson14 Theory and Model Development to Improve Recovery from Opioid Use Disorder 183Alicia House, Kary Gillenwaters, Tara Nichols, Rebecca Smith,and John W. NelsonSection Four International Models to Study Constructs Globally 19715 Launching an International Trajectory of Research in Nurse Job Satisfaction, Starting in Jamaica 199John W. Nelson and Pauline Anderson-Johnson16 Testing an International Model of Nurse Job Satisfaction to Support the Quadruple Aim 217John W. Nelson, Patricia Thomas, Dawna Cato, Sebahat Gözüm, Kenneth Oja, Sally Dampier, Dawna Maria Perry, Karen Poole, Alba Barros, Lidia Guandalini, Ayla Kaya, Michal Itzhaki, Irit Gantz, Theresa Williamson, and Dominika Vrbnjak17 Developing a Customized Instrument to Measure Caring and Quality in Western Scotland 237Theresa Williamson, Susan Smith, Jacqueline Brown, and John W. Nelson18 Measuring the Effectiveness of a Care Delivery Model in Western Scotland 259Theresa Williamson, Susan Smith, Jacqueline Brown, and John W. NelsonEpilogue: Imagining What is Possible 287Appendix 291References 409Index 427

O autorze

John W. Nelson, PhD, MS, RN, is President and Founder of Healthcare Environment. He has worked in 46 countries with over 400+ healthcare facilities using advanced analytics to improve outcomes management for staff and patients, with results of cost savings up to $5.7 million. He co-authored the book Measuring Caring with Dr. Jean Watson and has authored or co-authored over 50 scholarly works. He has served as a graduate adjunct professor, mentored graduate students, and presented at numerous global industry conferences. He has worked with government organizations including the CMS in the US and the NHS in the UK.Jayne Felgen, MPA, RN, is President Emeritus and Consultant at Creative Health Care Management. She has expertise in Relationship-Based Care(r) and is the originator of the I2E2 implementation strategy.Mary Ann Hozak, MSN, RN, is Administrative Director of Cardiology at St. Joseph's Health in Paterson, New Jersey, USA. She has over 10 years' experience in Relationship-Based Care(r) methodology and participated in most of the research projects reported on in this book.