Organizational Communication and Technology : Information and Communication Technology use in Organizations in Norway and the United States

ISBN-13: 9783639155488 / Angielski / Miękka / 2009 / 280 str.

Jan Oddvar Sørnes

Opis

This book examines Information and Communication Technology (ICT) use in workplace environments in Norway and the United States. Despite the appropriateness and timeliness of the World Wide Web and Internet as topics of study today, little is known about how people actually use a full range ICTs in naturalistic settings. This investigation primarily addresses the following research question: How do workers use ICTs to meet business objectives when a full array of ICTs is available to them? The data, targeting high-end ICT users, includes 72 semi-structured, in-depth individual interviews 36 in the U.S. and 36 in Norway. A Grounded Theory approach was chosen for its ability to generate descriptive and explanatory accounts of contemporary organizational ICT-use behavior by advanced users.

O autorze

Jan Oddvar Sørnes is an Associate Professor and the Vice-Dean at
Bodø Graduate School of Business in Bodø, Norway, and has his
Ph.D from The Norwegian University of Science and Technology.