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Attitudes, like viruses are catching. They sweep through organization like a tsunami bringing a waves of productivity or eroding morale. People take their cues of how to feel and react to daily events from each other and especially their leaders. Employees want and need a consistent positive work environment to do their best work. Research has demonstrated that positive feelings enhance performance. They look to their leaders to set the behavioral example of the tone and impact of their interactions. While you may be clear about your company direction and strategy, how clear are you about the...