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Unbundled is a collection of Poetry by an artist named Joyce Hunter who uses the pen name Bundle-of-Thought. Her scribes come from deep within her soul to inspire others. Joyce's thoughts are largely based on issues within her community as well as issues that may affect your world. If you have a heart, know that these pieces will make you cry, smile, shout Amen, and possibly fall in love.

The new realities of airline travel came into full focus after the September 11 terrorist attacks. These horrific events escalated air rage incidents by 400%, but more importantly they put the entire airline industry under the spotlight. In subsequent years, the general public began to voice frustrations with the industry in very dramatic ways, a marked shift in consumer behavior from that of before 9/11. The International Transport Workers Federation responded with a call to action to bring about major changes to raise the airline industry to a level of service quality sufficient to meet the...