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The ultimate guide to identifying and reducing mishaps--both at work and in life

Your mistakes need not be a fact of life. We can all learn to make fewer of them. In Do It Right the First Time, world renowned personal improvement guru Gerard Nierenberg shows us just how we can reduce the number of errors we make--both in and out of life and the workplace. Nierenberg's Error Awareness System teaches us how to increase our sensitivity and cut down on the errors we make--and guard against those made by others that affect us. He shows us how to identify the causes of our errors, how...

You negotiate every day of your life--whether asking your employer for a raise or persuading your child to do his homework. The New Art of Negotiating is an updated, expanded version of the million-copy bestseller that introduced us to the art of effective negotiation. You will learn how to analyze your opponent's motivation, negotiate toward mutually satisfying terms, learn from your opponent's body language, and much more. Throughout, the authors will guide you in successfully applying Nierenberg's famous "everybody wins" tactics to the bargaining process.