The Big Lie: . . . or Interpreting Your Global Customer's Inner Life for Profit

ISBN-13: 9781452578903 / Angielski / Miękka / 2013 / 238 str.

Future Foundation

Opis

Marketing needs a 21st century update. Today's consumers are fundamentally different - they think of themselves as more sophisticated, smarter, more original than previous generations. But, in truth, they are human - they still need the validation of the crowd, still want to fit in. They want to uniquely belong. This creates a 'duplexity' - a projected persona versus an inner monologue. Nobody is totally honest or self-aware all the time. Marketers now have to respect what consumers say aloud, while simultaneously delivering them the products and services they inwardly demand. This is the theme explored by Future Foundation, the leading global independent consumer trends and insight consultancy, in The Big Lie, recently awarded Marketing Book of the Year 2014 by Expert Marketer Magazine. Packed with real examples, insight and practical applications, The Big Lie can lead to better business strategies and is a must for any professional who puts the consumer at the heart of their business. It is about ultimate consumer truths. A short video and free sample chapter are available at www.futurefoundation.net/the-big-lie