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In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering vol 2. describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion. Emotional engineering provides the means to integrate products to create a new social framework and develops services beyond product realization to create of value across a full lifetime.

14 chapters cover a wide range of topics that can be applied to product,...

This is the latest volume in the series of Springer titles on emotional engineering tracking the development of this field.

Engineering has been based on the Euclidean space approach and it was numerical data-centric. In short, our engineering up to now has been control-based, i.e., on tactics and problem solving. When we realize AI consumes 10,000 times more energy than human brain, we understand how it is better to use 10,000 people’s minds. But current society is industrial society. The industrial revolution introduced division of labour and we started to work for others. But...

In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering vol 2. describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion. Emotional engineering provides the means to integrate products to create a new social framework and develops services beyond product realization to create of value across a full lifetime.

14 chapters cover a wide range of topics that can be applied to product,...

In an age of increasing complexity, diversification and changes, customers expect services that will cater to their needs and to their tastes. Emotional Engineering describes how their expectations can be satisfied and managed throughout the product life cycle, if greater attention is paid to emotion. Emotion plays a crucial role in value recognition, but it is also important for team working - which extends beyond human-human to human-machine and human-environment - and for enabling us to cope with changeable situations.

Traditional products have been developed without...

This book describes the important role of emotion in a hyper-connected society and how product development and manufacture change. It explores how our work and lifestyle may be affected by forthcoming technologies and presents key research on multisensory informatics, one of the most important tools for making the most of emotion.

This fourth volume of the Emotional Engineering Series focuses on the human issues relating to Cyber Physical Systems, or Industrie 4.0, and discusses the important role emotion plays in these smart environments. Introducing related works in the...