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Only when pastors hear beyond the words, can they care-fully minister. Pastors listen all the time. Or do they? Listening is more than a developed skill; it is an awesome gift of hospitality offered to others. According to Dr. Emma Justes, hearing beyond the words signifies an intimate relationship characterized by humility, thoughtful availability, vulnerability, and mutuality. Listening requires focused attention and openness. To help the reader learn this essential skill, the author includes exercises at the end of each chapter to build needed competency for this healing ministry.

"I've never told a soul, and you have to promise not to tell anybody." "Pastor, I wanted you to know before we tell the kids, just in case they come to you." "I'm so happy. Yes, finally, I'm pregnant. I just had to tell someone." "Yes, it's terrible, but am I going to explain it to our friends here at church?"

People need trusted persons as sounding boards and confidants. Not many weeks go by that someone does not confide a secret to a church leader, whether pastor, youth director, church secretary, choir director, or board member. While pastors have a unique role when it comes...